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I've just looked over my new CV. Thanks, it's great. Much more structured and easier to follow. I love it - Let's hope it does the job.
G.N. (Gold Package)


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Order Status
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link, in the TOP-RIGHT of our website to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable and the fee non-refundable.
Has my new bespoke CV been e-mailed to me?
  We endevour to consistently deliver on our promise of a 24 hour turnaround. Be sure to check your 'spam' or 'junk' e-mail folders, as on rare occasions it may end up there. If you are concerned that your CV has not arrived, feel free to contact us without delay.
Have my high-quality paper copies been posted?
  You will initially receive copies of your new bespoke CV via e-mail - The printed copies will follow. We will usually post them on the day you receive your e-mail copies, but due to the operating limitations of Royal Mail we will sometimes have to send them out the day after that. If you are concerned about the whereabouts of your prints, please contact us.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  If you are concerned as to the whereabouts or status of your order, please get in touch with us.
How long will it take to process my order?
  We aim to fulfil orders of our Silver (CV Design) and Gold (CV Design and Edit) packages within 24 hours. Platinum (CV Consultation) and New CV (from scratch)  package orders won't be processed until we have had a discussion with the customer to ascertain their needs. Once this has happened, we will prioritise the order, usually resulting in a turnaround of less than 24 hours.